There are plenty of digital opportunities waiting to be unlocked to benefit European citizens and companies. From shopping or studying online, to paying bills or using public services over the Internet – the Web is the answer, if the right conditions are in place. This is the conclusion of a new Digital Economy and Society Index developed by the European Commission. Data shows that the picture of how digital countries are varies across the EU and that borders remain an obstacle to a fully-fledged Digital Single Market – one of the top priorities of the European Commission with EC president Jean-Claude Juncker at the helm.

The new tool presented gives snapshots, per country, of connectivity (how widespread, fast and affordable broadband is), Internet skills, the use of online activities from news to shopping, how key digital technologies (e-invoices, cloud services, e-commerce, etc) and digital public services such as e-government and e-health are developed. The data is mostly from 2013 and 2014 and gives an overview of how digital Europe is, including rankings of the top digital performers.

These are the main findings of the Digital Economy and Society Index:

– Digital experience depends on the country you are in – as performance varies from digital top players such as Denmark (0.68 digital performance score out of 1) to lower-performance countries such as Romania (0.31 digital performance score).

– A majority of Europeans use the Internet on a regular basis: 75% in 2014 (72% in 2013), ranging from 93% in Luxembourg to 48% in Romania.

– Europeans are eager to access audiovisual content online: 49% of Europeans who go online have played or downloaded games, images, films or music. 39% of households that have a TV watch video on demand.

– Small and medium sized businesses (SMEs) face barriers with e-commerce: only 15% of SMEs sell online – and of that 15%, fewer than half do so across borders.

– Digital public services are an everyday reality in some countries but almost non-existent in others: 33% of European Internet users have used online forms to send information to public authorities, ranging from 69% in Denmark to 6% in Romania. 26% of general practitioners in Europe use e-prescriptions to transfer prescriptions to pharmacists over the Internet, but this varies from 100% in Estonia to 0% in Malta.

Andrus Ansip, Vice-President for the Digital Single Market, said: “These figures show Europe is going digital, and Europeans enjoying great new services. The vast majority of Europeans are going online: citizens want to access online content, we need to make it easier for them. A Digital Single Market can give them wider access, help businesses innovate and grow, and boost trust in online services like e-government or banking. The European Commission will help make it happen.”

Günther H. Oettinger, Commissioner for the Digital Economy and Society, said: “The Digital Index shows how radically people have changed the way they watch films: they still follow their favourite series on TV but a considerable number – 40% – watches also video on demand and films online. We need to adapt to citizens’ needs and we have to think about adapting our policy.”

Click on charts per country to view their scoreboards

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