Responsible persons for named complaints by students and their parents will be appointed in schools from tomorrow, Wednesday 13 March, according to a directive from the Ministry of Education.

It is the duty of principals and heads of schools to appoint persons in charge of receiving anonymous complaints from students and their parents about bullying incidents in schools from tomorrow, Wednesday, March 13, according to a directive sent by the Ministry of Education to all schools.

The content of the document is as follows:

For the implementation of the law.

In order to implement the application of the provisions of this document, the following instructions are given:

A) the Directors-Heads of school units to appoint, by 13/03/2024, persons responsible for the prevention of school violence and bullying under article 7 of the above law, by notifying their details to the relevant Directorates of Education.

Subsequently, they must register them in the special management environment https://stop-bullying.gov.gr/admin/, when it becomes operational.

B) The Regional Directors of Education to set up until 15/03/2024 the four-member Action Groups for the Prevention and Handling of Interschool Violence and Bullying of Article 8 and Article 10 of the above law, sending their data grouped by Education Directorate to the General Secretariat of Primary, Secondary Education and Special Education of the Ministry of Education, Religious Affairs and Sports (email: gengram.abe@minedu.gov.gr ).

Subsequently, they must enter them in the special management environment https://stop-bullying.gov.gr/admin/, when it becomes operational.

C) The Directors – Heads of the school units they are in charge of, until 13/03/2024, must send the Register Number of primary and secondary school pupils, either by e-mail or through the school service of the myschool Information System (SIS), to the parents and those who have custody of them.

How the complaints platform works

In anticipation of the operation of the anonymous complaints platform for incidents of bullying in schools by parents and students, as announced by the Ministry of Education, the platform was presented by DIOFANDO – Institute of Computer Technology and Publishing (ICT) at the ministry.

In particular, the right to report incidents of bullying is reserved exclusively for students and their parents or those who have custody of the children.

Complaints must be made by name.

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The special platform will be launched soon and will be under the responsibility of the DIOPHANTOS Institute.

Interested parties will gain access with personal login codes to the platform and are required to fill in their full details.

Online complaints do not preclude the parallel submission of reports, either verbal or written, to the Director or Head of the school unit or Laboratory Centre.

The digital platform will not allow teachers to file a complaint except in the case of bullying incidents involving them; either if they are themselves involved, or if there is a complaint against them, or even if they are members of committees in schools.

In addition to the operation of the online complaints platform, a national information and awareness-raising campaign on violence in schools is being launched.