For the past two weeks, the Ministry of Digital Governance has been implementing a major reform aimed at further enhancing the efficiency and transparency of public services provided to citizens.

A key tool in this effort is the creation and issuance of the Personal ID Number (P.I.N.) through the myInfo platform, which enables the consolidation and reliable management of citizens’ personal data. To date, over 337,000 citizens have already issued their Personal ID Number, demonstrating both the success and simplicity of the process.

The Personal ID Number acts as a digital “key” that every citizen can use for all interactions with public services. Through the myInfo platform, citizens can now access a consolidated view of the information the state holds about them, such as their full name, parents’ names, date of birth, as well as their primary identification numbers: Tax ID (AFM), Social Security Number (AMKA), and ID card number (ADT). In this way, they can review their data and ensure the accuracy of the information maintained.

The application allows citizens to immediately submit correction requests if they identify discrepancies or incorrect data. So far, over 96,000 cases of discrepancies have been identified in key identification details, primarily in names and dates of birth. Most of these discrepancies concern the AMKA registry (45,369 cases), the Tax ID (30,814), and the ID card registry (20,114). Once the information is verified by the citizens themselves, the system automatically initiates correction procedures, sending the updated data to the competent authorities.

“In less than two weeks, more than 330,000 citizens have issued their Personal ID Number. This number is highly satisfactory and practically demonstrates how easy the issuance process is. Gradually, citizens are acquiring the unique number they will need for identification with public services, while public registries are being streamlined,” said Minister of Digital Governance Dimitris Papastergiou in a statement to the Athens News Agency (APE-MPE).

“Through myInfo, citizens can see a consolidated view of the data the government has on them, and verify it before issuing their P.I.N. So far, 96,297 discrepancies have been identified between the Citizen Registry and other databases, such as names, surnames, or dates of birth. Once verified in myInfo, the correction process starts automatically. We are methodically eliminating mistakes, inaccuracies, and duplicate entries that have long troubled citizens. Furthermore, the state gains a unified, accurate profile for each citizen, enabling us to offer more efficient digital services,” the minister added, emphasizing: “Our goal is to make the state more efficient, and the P.I.N. is a key tool in that direction.”

Interoperability and automation ensure that each citizen’s information is accurate and unified across all systems. This means the state can rely on its data, and public services become more trustworthy and efficient. Additionally, the inclusion of the P.I.N. on the new ID cards, which have already been issued to about 9,700 citizens, further enhances security and simplifies identification in all transactions.

“The issuance of the Personal ID Number was based on the authentication of all Greek citizens, achieved through a long-term effort of at least four years. This effort aims to make our state function better, with a unified citizen profile and a high level of evaluation for digital public services. The Personal ID Number and the myInfo application are the digital foundations for a new generation of services, proving that digital transformation is evolving and becoming a tangible experience for all of us,” said Demosthenis Anagnostopoulos, Secretary General of Information Systems and Digital Governance, in his own statement to APE-MPE.

Digital transformation is one of the greatest challenges of our time, and Greece is taking significant steps toward achieving this goal through these initiatives. The effort to create a digital state that operates simply, quickly, and securely is now becoming increasingly feasible through the use of the Personal ID Number. The interoperability achieved through automatic updating and correction of data is expected to radically transform the relationship between citizens and the state, making data management more reliable and effective. Each citizen can now view all the information held by the state in one digital portal, verify its accuracy, and request corrections, free from bureaucracy.

At a time when digitization is emerging as the most effective way to improve public services, Greece, through this initiative, demonstrates that it is promoting a more citizen-friendly, transparent, and efficient public administration with careful planning and modern technologies. Citizens, in turn, benefit significantly, gaining greater control, reliability, and speed in accessing services and exercising their rights. This project is not only about digital technology but about the meaningful transformation of the state-citizen relationship into a more modern and humane form, with the shared goal of better service and the development of a fairer and more effective society.