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> Economy

ATM withdrawal fees abolished for Greek bank customers — New national cap for third-party ATMs

No more charges for millions of daily transactions - From today free cash withdrawals at ATMs, and not only

Newsroom August 11 08:01

Starting today, cash withdrawals from ATMs operated by Greek banks will be completely free of charge for customers. At the same time, a new regulation from the Ministry of National Economy and Finance sets a nationwide maximum fee of €1.50 for withdrawals from ATMs run by third-party providers.

According to the ministry’s announcement, the new rules for ATM charges are as follows:

1. Cash Withdrawals

  • By law, Greek banks can no longer charge their customers for withdrawals.
  • Interbank commissions within the DIAS payment system are set to zero. This means customers will not be charged extra when using another Greek bank’s ATM.
  • If the ATM belongs to a non-bank company (a “third-party payment service provider”), the maximum fee for withdrawals is capped at €1.50 nationwide.
  • Withdrawals will also be free from certain third-party ATMs if there is a direct or indirect shareholding link between the ATM operator and the customer’s bank.
  • In areas where only one ATM is available — regardless of whether it is bank-owned or operated by a third-party provider — withdrawals will always be free of charge.

2. Balance Inquiries

  • Checking your account balance will be free for all cardholders, regardless of bank or ATM provider.

3. Money Transfers via Digital Channels

  • Transfers made via third-party providers using web, mobile, or internet banking will carry a flat fee of €0.50, the same as banks charge.

Implementation
The regulation, passed on July 25, 2025, takes effect immediately. ATM operators have a short adjustment period to update their systems so citizens can benefit as soon as possible — especially during the busy summer travel season.

The changes were prompted by widespread public complaints over surprise ATM charges introduced last month.

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Finance Minister Kyriakos Pierrakakis described the reform as “an intervention with a strong social dimension,” adding:

“We are eliminating unfair and excessive charges, ensuring that every citizen, wherever they live, will have free access to their money.”

 

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