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Hybrid work is changing the workplace: Why environmental quality is becoming a factor in talent retention

The qualitative elements that define the workplace in the new era, what new studies show - From lighting to acoustics and well-being

Newsroom November 14 11:34

The hybrid workplace continues to reshape the way businesses perceive the workplace.

According to a briefing note from ViOS, a provider of collaborative workspaces, which leverages a related Harvard Business Review analysis, the first few weeks of an employee’s stay in a space prove critical to their long-term integration, a finding that takes on particular relevance today as environmental quality is now seen as a factor in talent retention.

International studies reinforce this picture. JLL, in its “Earning the Commute” study, reports that 76% of respondents consider upgrading the work experience to be the responsibility of top management. Meanwhile, as ViOS points out in the same briefing, the implementation of hybrid policies often falls short when they do not incorporate employee participation in the design of daily life, an observation complemented by the Archie Industry Report 2024-2026.

In the area of physical presence, Gartner documents the friction created by attempts to enforce a return to the office, with 74% of HR managers reporting increased tensions. ViOS attributes this reaction to the need for more flexible frameworks capable of adapting to employees’ different daily routines.

Quality in space design

Factors such as natural lighting, air quality, noise levels, and ergonomics are now emerging as critical variables. According to data collected by ViOS as part of its WELL Building Standard certification, which it applies as the first coworking brand in Greece with full compliance to the standard, these indicators show a direct correlation with the concentration, energ,y and general mental well-being of those working in such spaces. The company currently has four coworking spaces in Athens, where it monitors measurable parameters in real time.

From air quality and light intensity to acoustic balance and thermal comfort. In the same context, ViOS says that the new version of the WELL Standard (v.4.3.3), which it is gradually adopting, reinforces the importance of continuous monitoring of quality indicators, an element that, it notes, is not intended to compare one coworking model with others, but to underline the direction the market is taking: greater emphasis on measurable elements and the real experience of the employee. On the technical side, ViOS pays particular attention to elements that are also emerging internationally. Guaranteed electricity supply, 1 Gbps internet, a dedicated IT team in each building, ergonomic furniture with high certification, and infrastructure such as gyms or relaxation areas, which complement the wider wellness environment.

The market in transition

Coworking spaces now act as intermediate hubs between the demands for flexibility and the need for business cohesion. As ViOS highlights through its observations, the demand for spaces that take into account the daily lives of employees is expected to grow, not necessarily at the expense of traditional offices, but alongside them. This conclusion also follows from the data of international studies, which reflect a broader shift: the working environment is increasingly seen as a strategic investment. In any case, the overall picture shows a rapidly diversifying landscape. Functionality, continuous quality measurement, and the ability of employees to shape part of their daily lives are now becoming key criteria. In this context, the solutions adopted, whether corporate offices or coworking spaces, reflect the market’s attempt to adapt to an era where work experience is now a key element of professional identity.

 

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