Revolut users have reported widespread problems with the banking app, leaving them unable to access their accounts or manage their money.

Customers attempting to log in have been met with an error message reading “Something went wrong”, advising them to try again later.

The disruption has caused considerable concern among customers unable to access their available funds through the app, with little information initially provided about the cause.

According to Reuters, the problems affecting Revolut are linked to an outage involving Google Cloud services.

We are currently experiencing a service disruption affecting multiple services. We can confirm that all our customers’ money and data are safe. We’ve been working to fix the issue since it was identified this morning and apologise to anyone affected and for any inconvenience caused.

— Revolut (@Revolut) October 20, 2026

What Revolut has said

According to Revolut’s service status page, most of its services were either unavailable or operating with limited functionality. Among those affected were card payments and cash withdrawals from ATMs.

In a statement posted on X, Revolut confirmed the outage while seeking to reassure customers.

“We’re currently experiencing an outage affecting multiple services. We can confirm that all customer funds and data are safe,” the company said.

Google, meanwhile, announced that its engineering team was investigating a technical issue affecting its europe-west2 data centre region in London.

BREAKING Global internet disruption as Google Cloud reports problems in Western Europe knocking major services including Revolut Royal Mail and HSBC offline with dozens of websites experiencing outages #NYI https://t.co/ktxZSReSOl

— NewYork-Insight (@NewYork_Insight) October 20, 2026

Problems were also reported in Germany, where ING Germany said customers were experiencing difficulties accessing online banking services and the bank’s mobile app.

ING attributed the disruption to a technical malfunction, although it did not clarify whether the problems were connected to the Google Cloud outage.

According to Sky News, services operated by NHS England have also been affected, alongside bicycle hire platforms and live streams of court proceedings in Britain.

Lloyds Bank’s online banking is reportedly down for some customers currently. Are you one of them? #lloydsbank #lloydsbankdown https://t.co/pTImIvbjXA

— Status Is DOWN (@statusisdown) October 20, 2026

Lloyds Bank also acknowledged problems affecting some of its online services, although it stressed that its main banking app remained operational.

“Our app is working and customers can log in as normal, although we are aware that some are experiencing issues with certain online services this morning,” the bank said.

Lloyds added that it was aware of similar disruptions affecting other organisations and was closely monitoring the situation.

Halifax, meanwhile, said in a post on X that some customers were struggling to access its app and online banking services.

“We’re aware that some customers are experiencing issues with our app and online services. We’re sorry and are working hard to resolve them,” the bank said.

The lender clarified that customers could still contact it by telephone if they required assistance and pledged to provide an update once normal service had been restored.

No specific timeframe has yet been announced for the full restoration of services, with the companies involved continuing their efforts to resolve the technical problems.

Revolut has also declined to provide an estimated time for recovery, leaving customers uncertain about when they will regain normal access to their accounts.

The disruption affecting Revolut and the Google Cloud London region was also confirmed in Reuters reporting on 20 October.